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12/8 UPDATE: We are shipping chassis about four weeks after order date, depending on what else is in your order. The final CNC machine needed to complete the barrels is now up and running. We hope to begin shipping barrels before Christmas. Other than barrels and a few PCC parts, everything ordered before October 15 should be delivered before Christmas. We will ship everything just as soon as possible and we promise you will love our products, when you finally get them.
For questions about a specific order, your quickest response will come from logging into your Wiland account and selecting that order under the Messages function (see instructions on the FAQ page). Please expect 2 to 3 days response time.
For other questions, your quickest response will come from emailing Michael Eason at michael@wilandusa.com. Please expect 3 to 4 days response time.
You may also text us at 843-898-6145. If you call, please understand you will likely have to leave a voice mail as we are rarely able to answer. Please expect 2 to 3 days response time for text messages and 4 to 5 days for voice mail. If you use all four communication options within 48 hours, it does not improve the response time.