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9/20 UPDATE: We greatly appreciate those customers who have demonstrated extreme patience as we have struggled with the challenging move to a larger facility, the unavailabilty of raw materials, and the evergrowing backlog for our products. We also apologize for the even slower than usual response to your messages, emails, and calls. Please know chassis are being shipped daily and the new QUAD-BORE barrels will begin shipping any day now.
For questions about a specific order, your quickest response will come from logging into your Wiland account and selecting that order under the Messages function (see instructions on the FAQ page). Please expect 2 to 3 days response time.
For other questions, your quickest response will come from emailing Michael Eason at michael@wilandusa.com. Please expect 2 to 3 days response time.
You may also text us at 843-898-6145. If you call, please understand you will likely have to leave a voice mail as we are rarely able to answer. Please expect 2 to 3 days response time for text messages and 4 to 5 days for voice mail.